Privacy Policy

Our privacy policy describes how Metalscut4u safeguards and uses the personal information that you provide to us online.

Personal Information Collected From You

If you wish to purchase products or submit a question through our website, our website asks you to provide some personal information so that we can process your order. The information that we collect from you is the minimum amount needed to process your request: your name, address, email address, telephone number (to confirm your order or respond to questions), shipping address and payment information. On certain pages of our website, we may also ask you to choose a password. Consolidation of Information Collected From You In order to provide better service, we consolidate the information received from you in one database. This way you will be able to avoid entering the same information again when submitting additional orders. This also helps us detect fraud by analyzing unusual purchasing patterns.

Collection of Anonymous Computer Information (“Cookies”)

If it is allowed by your computer browser, our site will install “cookies” on your computer to collect certain anonymous information. The data gathered through this method allows us to identify new and returning customers, analyze browsing habits on our site, and conduct market research activities so that we can continuously improve our services. It also allows us to identify the source of customer referrals. If you do not wish our site to install cookies on your computer, you can turn off this ability by changing your browser settings on your computer.

Sharing Your Information with Third Parties

Metalscut4u will not share your personal information with third parties (such as marketers) for their own use unless we have obtained your express consent to do so. Your personal information may be accessible to some of our business partners, such as companies we retain to fulfill orders, respond to customer requests or provide on-site assistance to us. Metalscut4u requires third-parties to whom it discloses personal data to protect personal information using similar safeguards to those that we use. We also require that any such company do not use your personal information for any separate use that is not specifically authorized by Metalscut4u. The information that you provide to may also be shared with other companies with whom Metalscut4u becomes affiliated, acquires, or merges. If so, those companies will be required to abide by substantially similar privacy requirements relating to your personally identifiable information. Third-party vendors, including Google, may use cookies to provide ads based on a user's prior visits to your website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

We do store and collect data for the following purpose

Purpose / Interaction

Type of data

Lawful basis for processing including basis of legitimate interest

To set up your account and provide our services if you choose to do so.

(a) Identity

(b) Contact

(a) Fullfil the placed order for you

To identify and authenticate your access to the services

(a) Identity

(b) Contact 

(c) Verification

(a) Necessary to comply with a legal obligation

To process and deliver your order including:

(a) Manage payments, fees and charges

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(a) Fulfill the placed order for you

(b) Necessary for our legitimate interests of getting payed

To communicate with you and to keep you informed:

(a) Notifying you about changes in regards to your order

(b) Asking you to leave a review or take a survey

(c) Contact you in response to a “contact us” or “chat with us” request

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Fulfillment of your order

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests 

To support and troubleshoot our Services and to respond to your queries

(a) Identity

(b) Contact

(a) Necessary for our legitimate interests:

• for running our business

• to prevent fraud

(b) Necessary to comply with a legal obligation

To perform a research or to conduct analytics in order to improve and customize our Services to your needs and interests

(a) Identity

(b) Contact

(c) Profile

(d) Technical

(e) Usage

(f) Marketing and Communications

Necessary for our legitimate interests:

• to study how customers use our products/services

• to develop products/services

• to define types of customers for our products and services

• to keep our website updated and relevant

• to grow our business and to inform our marketing strategy

Security of Your Information

We use appropriate state-of-the-art technical, administrative and physical safeguards to protect your information, in order to reduce the risk of loss, misuse or alteration. In addition, we strive to ensure that our safeguards take into account new security threats as they continue to evolve. You should keep in mind, however, that Internet transmissions, particularly email transmissions, are not completely secure or error-free, and that no online site can ever guarantee absolute security.

Protection of Children

Metalscut4u will not knowingly collect, use or disclose personally identifiable information from a minor (a person under the age of 18) without obtaining prior consent from a parent or guardian. Metalscut4u abides by the Children's Online Privacy Protection Act (COPPA) in the United States, and respects similar state laws and laws of other countries that protect the privacy of children. Should a child whom we know to be under 13 provide personally identifiable information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving information about him or her.

Changes to This Website Privacy Policy

This Privacy Policy becomes effective on October 1st, 2015. Metalscut4u may update this Policy from time to time. If so, any changes will apply to personal information collected after the effective date of the policy change, and not to information already collected. We encourage you to review our Privacy Policy periodically.

How to Contact Us

If you have any questions about our Privacy Policy, please email us at or contact our Customer Care Department during regular business hours (9 a.m. to 4:00 p.m. Eastern Standard Time (EST) Monday-Friday, except holidays) at 440-822-6381. You may also write to us at
Physical Location: 33574 Pin Oak Parkway
Mailing Address: PO Box 171
Avon Lake, OH 44012 is an online division of Metalscut4u, Inc., a company registered in Florida.

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